Tivani / Platform
Loan Servicing & Repayment
More efficiency, accuracy and control in managing loans. Automate the full servicing cycle — installments, reporting and customer engagement — on one unified infrastructure.
The problem
Challenges of traditional servicing systems
No scalability
Legacy systems degrade fast at high account volumes.
High human-error risk
Missing system controls lead to discrepancies, mistakes and penalties.
Low operational efficiency
Without automation, teams drown in repetitive manual work.
The solution
Efficiency and control with Tivani
Peak operational efficiency
Work faster with automation, team tooling and a borrower self-service portal.
Full regulatory compliance
The Compliance Engine runs disclosures, reports and legal controls automatically.
One unified platform
All loans, users and merchants managed from a central panel.
Value
The value Tivani creates for you
Compliance and risk
Internal compliance rules and system controls prevent every discrepancy.
Operational efficiency
Lower staff-to-account ratios; repetitive processes eliminated.
Portfolio growth
Happier users plus full automation drive organic, sustainable growth.
Customer loyalty
Accurate, fast, transparent servicing builds a superior experience.
Tooling
Key tools in this module
Recast Engine
Automatic restructuring of installments and rates on real-time changes.
Role-Based Access
Precise access control for teams and users.
Reporting Suite
Analytical, regulatory and financial reports on automated schedules.
Communication Suite
Personalized notices, reminders and messages to customers.
Automation Engine
Run any servicing action or process automatically on custom logic.
Borrower Portal
Self-service portal for installments, payments and new requests.
Other platform modules
Ready to upgrade?
Talk to the Tivani team and see how this module transforms your organization’s credit infrastructure.